You're Shopping
Nature's Select Carolinas
Change Location
toggle menu
You're Shopping
Nature's Select Carolinas
Change Location


Essential Questions to Ask Before Hiring Pet Store/Animal Shelter Employees

Hiring Employees for Your Pet Business, Rescue, or Shelter

There’s no shortage of questions to ask when hiring an employee for a pet store or animal shelter. Staffers who fill these roles are responsible for the lives of the dogs and cats they care for.

Before you bring in a candidate for a face-to-face interview, do a complete investigation to ensure that their background is free of animal or human abuse. Once the check comes back clear, you can schedule an interview and begin asking questions like the following:


  • Tell me about yourself (background, education, etc.).
  • Why do you want to work here?
  • What skills would you bring to this position and how do you want to make the shelter better?

General Animal Questions

  • What is your favorite animal and why?
  • What is your least favorite animal and why?
  • Tell me about the animals you have owned. If you have a pet, can you tell me a story about them?
  • Would you become so attached to a dog or cat in the store (or shelter) that you would find it difficult to give it a new home?

Working Environment

  • Do loud work environments disrupt your ability to work efficiently?
  • Are you easily distracted by animals?
  • Do you understand that you may be bitten, scratched, or injured while working here? What precautions would you take not only to keep you safe, but the animals as well?
  • If you were bitten or scratched, would that in any way impact how you felt about and cared for the animal?
  • How knowledgeable are you about animals? Are you willing to learn about a wide range of breeds and species? Are you willing to share what you’ve learned with others, including adopters and your fellow employees?
  • How do you feel about cleaning out cages? Are you diligent enough to always make sure that cage doors are fully shut so the animals can not get away and possibly be injured?
  • What is your experience as far as bathing and grooming dogs and cats?
  • Are you allergic to animal hair/dander? Other health concerns that we should know about?

Dealing with Sick/Injured Animals

  • What signs do you look for to determine if an animal is sick or injured?
  • Give an example of where you treated a sick or injured animal.
  • What sorts of experience have you had in preparing foods, medicines, liquid formulas and supplements for sick or injured animals?

When hiring a shelter or pet store employee, look for those candidates who understand the unique needs of animals and are willing and able to help them find new, loving homes.